Returns & exchanges

Please note that due to hygiene reasons I do not accept returns for underwear (unless in a very rare case, the item arrives faulty/have a defect)  In this case, please contact me and I will do my best to satisfy your needs, whether this be a refund or exchange. 

you have the right to return your order provided you give us a written notice within 14 days of receipt. This 14 days period starts from the date the goods have been signed for. 

Items should be returned in the original condition - unworn and unwashed. 

I will not be able to provide refund for items which are not in the original condition.

Send it with the mail service that includes Tracking Number. 

Please write me a message with the tracking number of the package after you send it back.

We will issue the refund only after the products are returned to us.

I'd like to emphasize that your satisfaction is very important to me, so please don't hesitate to write if you have any other questions or need assistance.